DS Smith Pack A Punch At The SDI Awards!

Runshaw College has provided high quality education for almost 50 years, the college is split across two campuses in Leyland and Chorley. The Service Desk of 5 and wider IT Service team of 15 currently support over 720 Staff and 6000 Students. Why did you decide to pursue Service Desk Certification? We had been aware

Remote working, virtual work, teleworking, home-office or whatever you call it, the Covid-19 global pandemic turned it up a notch- and now it’s here to stay! A recent study by ‘findstack’ found that 77% of remote workers feel more productive working from home, and 85% of managers believe that having teams with remote workers is

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from Driver & Vehicle Standards Agency (DVSA): Finalist – Best (Small to Medium) Service Desk 2022 What made you decide

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from ReAssure: Finalist – Best Service Desk CX 2022   What made you decide to enter the awards?   ReAssure is

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from Capgemini: Finalist – Best Large Service Desk 2022  What made you decide to enter the awards?  Over the past

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from Unisys: Finalist – Best Large Enterprise Managed Service Provider 2022 What made you decide to enter the awards?    The