3rd December 2018
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On Friday 16th November, our awards shortlist united in Birmingham where they presented to our judges, followed by a 20 minute grilling Q&A. The judges …
SDI is speaking at the Service Desk & IT Service 2018 conference which takes place in Denmark every year, organised by Westergaard. We are …
Does your service desk create real business value and deliver a brilliant customer experience? By creating a culture of success at the service desk through …
by Scarlett Bayes, Industry Analyst, SDI If ‘Shared Services’ is something you’re hearing mentioned more and more but you’re not totally sure what it’s all …
We’ve had a record number of award entries for the IT Service & Support Awards 2019 this year and the judges were very impressed with …
Blog post taken from newswire.com October 30, 2018 The Service Desk Institute has announced its speaker lineup for the 2019 annual conference in Birmingham, UK. …
Leading financial inclusion company Gentera, based in Mexico, Peru and Guatemala, is the first organisation in Latin America to achieve a 3 star Certified Service …