16th January 2019
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by Jamie Bell, Service Desk Specialist, SDI The aim of this blog is to provide some insight into how a Service Desk Analyst may …
by Scarlett Bayes, Industry Analyst, SDI SDI recently sent out a census survey, in which we asked our community of service desk professionals what …
2018 has been a fantastic year for so many of you! It’s been a year of hard work, challenges, victories and celebration for many of …
Are you a people focused organisation? by Jamie Bell, Service Desk Specialist, SDI “We are a customer focused organisation” “Our customers are what make our …
This Christmas, and for Local Charities Day 2018, we gave our brilliant members the chance to help a community and cause close to their hearts, by nominating …
About NTT DATA NTT DATA is a leading IT services provider and global innovation partner with business operations in over 40 countries. NTT DATA offers …
Being Bold and Aiming High: How a top performing MSP stands out from the rest By Todd McQuilkin, Chief Executive Officer (CEO), Air IT Operating …