7th September 2020
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By Zena Everitt, SDI21 Keynote Speaker As schools reopen, the UK government has launched a media campaign encouraging us to go back to the …
The Path out of Covid-19: rebooting the business and back to the future by David Wright, Chief Value Officer, SDI Oh, for a DeLorean with …
Thoughts on the new Service Desk Analyst (SDA) and Service Desk Manager (SDM) Professional Standards Update, from Lynne Nash… Lynne Nash – Service Management and …
Thoughts on the new Service Desk Analyst (SDA) and Service Desk Manager (SDM) Professional Standards Update, from John Noctor… John Noctor, Service Management & …
Press Release: The Service Desk Institute (SDI), an international organisation known for setting best practice service desk standards in the IT service and support industry, …
The Service Desk Institute (SDI) and Institute for Robotic Process Automation and AI (IPRA AI) today announced a strategic partnership that will focus on bringing …
The Service Desk Institute (SDI) and MetricNet, LLC today announced a strategic partnership that will increase the availability and accessibility of industry benchmarking data and …