15th November 2023
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We’ve compiled a list of best practices and invaluable insights on how to build and, equally importantly, maintain a culture that places your customers at the heart of everything you do.
Our annual Spark event was a remarkable gathering of IT and ITSM professionals from all around the world! It provided a platform for any ITSM enthusiasts to connect, share ideas, and gain inspiration from best practices.
We’re thrilled to send a big congratulations to this year’s winners and finalists of the 2023 SDI Awards! Winning this award is a big deal. …
SDI’s Annual Conference has rapidly become the annual “must-attend” event for IT and service desk professionals. While many in the industry are under constant pressure …
Move over Millennials because Gen Z is stepping into the spotlight. You have probably heard about this new generation that will dominate the workforce. According to the World Economic Forum, by 2025, Gen Z will constitute a significant 27% of the global workforce.
Who are DVSA? DVSA is an executive agency of the UK Department of Transport (DfT). In June 2014, the Driving Standards Agency (DSA) and Vehicle …
DTX Europe 2023 was about the exciting journey of Digital Transformation. But here’s the thing – it was not just about technology; it was also …