We had a chat with the Service Desk Analyst of the Year 2020 Awards Finalists…

Posted on Tuesday 24 November 2020.

Service Desk Analyst of the Year 2020 finalists Billy Abbas (Leeds Beckett University), Cameron McKenzie (Fujitsu) and Sal De Franco (Bloomberg) answered a few questions ahead of the IT Service & Support Awards ceremony…   What made you decide to enter the awards? Billy – For the past two years Leeds Beckett has won the



Higher Education Event: Panel Discussion

Posted on Friday 20 November 2020.

by Scarlett Bayes, Senior Research Analyst The Higher Education sector faces some unique challenges when it comes to their service desks, and who better to discuss and address these challenges than higher education service desk professionals? During SDI’s recent Higher Education event, our speakers took the time to talk about some of the challenges they’ve



Celebrate with the IT Service & Support Awards finalists of 2020

Posted on Monday 2 November 2020.

On Thursday 14th November 2019, our awards shortlist united in Birmingham for the IT Service & Support Awards 2020 judging day. The judges then had the impossible task of narrowing down the shortlist to just 3 desks/individuals per category. We would like to say a massive congratulations to all of our shortlist and finalists and



Ease the Pain of Hiring During Covid19

Posted on Sunday 1 November 2020.

By Karyn Wilkins (FIRP) Director, Avocet Strategic Resourcing,  SDI Associate. With the world thrown into a time of uncertainty, the only thing we can be sure of is that moving- forward things will change. This is especially true when recruiting, as the world of work is being reshaped by home working and social distancing, so



MESSAGE US
close slider
  • Feel free to get in touch. To ask a question directly please submit your message using the form below.
  • Can we send you updates and offers to help you be brilliant?
  • This field is for validation purposes and should be left unchanged.
X