5 Amazing Applications of AI In ITSM Today

The rise of remote work and the use of AI and digital collaboration tools have expanded the attack surface, making intellectual property more vulnerable than ever. Why? It’s because these tools often require the sharing and transfer of data, which can potentially be intercepted or accessed by unauthorised individuals.

As we wrap up an incredible year of valuable insights, training courses, and events for IT professionals like you, we’ve compiled a collection of resources specifically designed to support your professional growth and development – our finest resources!

Whether you’re a tech expert, service desk guru, or business analyst, we have your back.

If you’re a Service Desk Manager or leader, how can you continue to improve your knowledge and skills to ensure you get the best from your team?   Managing an IT service desk can be very challenging at the best of times, especially in the everchanging landscape of hybrid and remote working, rapid AI adoption

Power Design Inc is an innovative Design-Build, Multi-Trade Contractor operating across the United States, working across multiple construction trades. The company’s dedicated IT department consists of 5 distinct areas of IT; Infrastructure & Operations, Field Technology, Software Engineering, IT Programs & Technology Experience. The commitment of these divisions, and the IT department is to provide exceptional