Meet the Awards 2022 Finalists: Robert Banks

Posted on Tuesday 15 March 2022.

Meet the Awards 2022 Winners! Runshaw College

Posted on Monday 14 March 2022.

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from Runshaw College, who were named winners on the night! WINNER! Best (Small-Medium) Service Desk 2022    What made you

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Meet the Awards 2022 Winners! Wipro

Posted on Monday 14 March 2022.

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from Wipro: WINNER! Best Large Enterprise Managed Service Provider 2022    What made you decide to enter the awards?    SDI

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Meet the Awards 2022 Winners: Wipro (Transformation)

Posted on Friday 11 March 2022.

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we asked our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from Wipro, who were announced as winners on the night! Winners – Best Service Transformation Project 2022    What made you

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Meet the Awards 2022 Finalists: Digital Health & Care Wales

Posted on Thursday 10 March 2022.

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from Digital Health & Care Wales:   Finalist – Best Large Service Desk 2022   What made you decide to

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How Can Service Desk Analysts Instantly Enhance Their Skill Set & Customer Experience? 

Posted on Thursday 10 March 2022.

If you’re a Service Desk Analyst or you’re involved with customer focused communications and solutions in your IT organisation, how can you overcome challenges, whilst maintaining strong motivation and efficiency within all aspects of your job role?    Working in an IT service & support team can be testing and demanding, especially for analysts who

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Meet the Awards 2022 Finalists: T-Systems

Posted on Thursday 10 March 2022.

In the run up to the SDI Awards 2022 gala dinner and prize-giving on 22 March, we’ve been asking our finalists about their experiences, reasons for entering and hopes for the future. Here’s the story from T-Systems:   Finalist – Best Service Desk Customer Experience (CX) 2022   What made you decide to enter the

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