AI-powered service experiences with Jira Service Management

Book now to join this FREE EVENT! Get ready to explore the latest trends and gather new ideas to revolutionise your service desk with the latest breakthroughs in the world of tools. Join us for a day filled with live presentations from 8 of the leading ITSM tool suppliers as we check out the latest

Location: Leonardo Royal Hotel Birmingham -REFRESHMENTS & LUNCH INCLUDED- TICKETS FREE FOR SDI MEMBERS, SMALL CHARGE FOR NON-MEMBERS Join us for a dynamic leadership event tailored to service desk managers navigating the agile and remote work era. Explore strategies for agile transformation, remote team management, and recruitment of top talent. Learn how to cultivate high-performing

This April SDI will be returning to The Service Desk & IT Support Show (SITS) to exhibit and host a panel discussion where we’ll be sharing exclusive insights from our Service Desk Benchmarking research before the report is published. Register for free to join us there!     New technology is transforming service desks and

Book now to join this FREE EVENT! Get ready to explore the latest trends and gather new ideas to revolutionise your service desk with the latest breakthroughs in the world of tools to enable contactless service and self-sufficient end users. Join us for a day filled with live presentations from 8 of the leading ITSM

Calling all Service Desk Champions! Join us as we unravel the game-changing impact of today’s Digital Workplaces on Service Desk operations. In today’s digital workplace, IT support plays a pivotal role in enhancing the digital experience (DEX) for employees across the organisation, from onboarding to daily operations. Join us for an insightful day as practitioners