Best Practice & Benchmarking For Service Desk Excellence

Posted on Thursday 16 May 2024.

Attention all IT service managers! Are you ready to take your service desk to new heights of excellence? Look no further than our virtual event on benchmarking best practices! In today’s fast-paced digital world, IT service operations are constantly evolving and it’s more important than ever to measure and compare the performance of your service

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Next-Generation Asset Management

Posted on Wednesday 15 May 2024.

Evolving asset management: Strategies for success IT Asset Management (ITAM) is a critical practice in modern-day service management solutions for managing operational risks, security, and service costs. Join us for an insightful online roundtable discussion on next-generation Asset Management. David Wright, Chief Value & Innovation Officer at SDI, will host a panel with experts Gary

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Supercharge Your Service Desk: 5 Essential Steps to Boost Efficiency and Enhance Security

Posted on Monday 13 May 2024.

In today’s digital landscape, any organization with a service desk can become a target. But what if enhancing security could also mean improving productivity? Join us to explore this possibility—without compromising your bottom line or customer satisfaction. In this insightful session, you will gain knowledge on: How inefficiencies in your process can open doors to

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Explore The Latest DEX Tools

Posted on Tuesday 5 March 2024.

Book now to join this FREE EVENT! Gartner predicts that “by 2025, 50% of IT organizations will have established a DEX strategy, team and management tool, up from less than 20% in 2023.” Get ready to explore the latest trends in Digital Employee Experience. This ITSM Tools Day is here help IT leaders improve the

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Contactless IT Service Tools Day

Posted on Tuesday 6 February 2024.

Book now to join this FREE EVENT! Get ready to explore the latest trends and gather new ideas to revolutionise your service desk with the latest breakthroughs in the world of tools to enable contactless service and self-sufficient end users. Join us for a day filled with live presentations from 8 of the leading ITSM

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