“The pride and satisfaction within the team at seeing how highly we are valued and respected by the business was a great by-product of this process.”
Service Desk Team Leader
Discover how Runshaw College IT Service team benefited from the certification process
We recently spoke to Runshaw College about their experience of joining the Service Desk Certification programme, what they achieved as a result and the impact it’s had on the service desk and wider team.
Take a look at the full interview and discover in their own words what certification means to Runshaw College.