Service Desk Of The Month – Atomwide

Posted on Thursday 5 January 2017.

SDI Coffee Break – Automation in IT Support, Episode 2 Part 3

Posted on Monday 12 December 2016.

In the final video of this 3 part Coffee Break episode our panel discuss some practical tips and considerations for service desks dealing with the challenges of managing and working within a support operation that incorporates more and more automated processes and functions.  Watch the first part here. The report Ollie refers to in this episode

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