Browne Jacobson LLP Win Best Small IT Service Desk 2017

Posted on Monday 16 October 2017.

The IT Service & Support Awards take place every Spring in Birmingham, UK to celebrate all that is great about the global IT service industry. These awards are the only one’s of their kind to recognise and reward the shining stars of the global IT service industry; to highlight and showcase those who are going above

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SCC Win Best Managed Service Desk 2017

Posted on Monday 16 October 2017.

The IT Service & Support Awards take place every Spring in Birmingham to celebrate all that is great about the IT service industry. The goal of the awards is to recognise and reward the real shining stars of our industry; those who are going above and beyond to achieve the incredible and offer something truly inspirational

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The Naked Service Desk, Part 2 Defining Your Vision

Posted on Thursday 12 October 2017.

This is part 2 in The Naked Service Desk Series. The original Naked Service Desk Blog explores the concept of stripping back the service desk to its basic components and identifies the top 10 elements which are key for providing brilliant service. Part 2 of The Naked Service Desk is about defining the strategic purpose of

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