An interview with our Senior Service Desk Analyst of the Year finalists

Posted on Monday 4 March 2019.

New category for this year – Senior Service Desk Analyst of the Year 2019 – finalists Nick Creaser, Tom Lamb (Cegedim RX) and Tom Phillips (DVLA) discuss their awards experience and exciting plans for their service desks. The IT Service & Support Awards take place later this month on Tuesday 26 March, if you haven’t



Our Service Desk Manager of the Year 2019 finalists Reveal All!

Posted on Monday 4 March 2019.

Our Service Desk Manager of the Year 2019 finalists Julie Brown (Cegedim Rx), Katie Bryn (Circle IT) and Paige Smith (Air IT) have kindly taken some time to speak to us about their awards experience so far and what plans they have for the future!          Julie Brown, Cegedim RX     



Download The Awards Launch Webinar Now!

Posted on Monday 30 July 2018.

Last Wednesday we were lucky enough to be joined by three of this year’s award winners to discuss the awards entry process and the impact entering and winning has had on their service desk and working lives. If you missed the webinar it’s available here to download.   Our fantastic speakers included: Service Desk Analyst of the Year 2018 Feezaan



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