CGI’s Success Story: 12 Years of Excellence with SDI’s 5-Star Status

Posted on Tuesday 16 January 2024.

We’re delighted to share the fantastic news that CGI UK’s service desk has secured the prestigious SDI 5-star ‘World Class’ status for an impressive twelfth consecutive year. 



New Development Workshop for Service Desks: Certification & ITIL 4

Posted on Tuesday 7 January 2020.

By John Noctor, Associate and Lead Auditor Service Desk Institute At the SDI we have just released a brand new 1-day workshop  “Working with ITIL4 and SDI’s Service Desk Certification” So what’s this all about and how can it benefit me? -I hear you say! Well read on…..   With the release of ITIL 4

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