Confession of an ex-CIO – I should have paid more attention to my Service Desk!
Posted on Wednesday 18 January 2023.
Back To the Future of ITSM – What We Have Learned?
Posted on Wednesday 4 January 2023.
As Doc from the ‘Back to the Future’ movie said, “Roads? Where we’re going, we don’t need roads.” We may not know all the routes, but we want to know more about where the IT & ITSM industry is heading in 2023. Digital transformation is no longer a matter of choice! Providing brilliant service, exceeding
