Mission Possible: Achieving a Secure Service Desk

Posted on Tuesday 8 August 2023.

Cybersecurity attacks are on the rise! With the rising adoption of new technology in all areas of business, the risks linked to IT service operations have grown considerably.

Protecting the IT Service Desk from Social Engineering Attacks

Posted on Monday 27 February 2023.

Social engineering attacks are on the rise and a major threat to the IT service desk. Is your organisation prepared? Here’s what you need to know. Social engineering and the service desk ISACA’s State of Cybersecurity 2022 Report indicates that for the second year in a row, social engineering was the top attack type. With

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