Conversational AI in Employee Experience

Posted on Tuesday 28 March 2023.

Quiet Quitting – Answer to Burnout or A Red Flag?

Posted on Thursday 29 September 2022.

It’s been months since we have faced the “resignation waves” for the first time or “back to office battle”, and we’re already being introduced to another phenomenon called “quiet quitting”. You’ve probably heard about the record number of employees who voluntarily quit their jobs or the so-called Great Resignation. But quiet quitting isn’t what you

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10 steps to providing a better Employee Experience

Posted on Tuesday 7 August 2018.

by Sumit De, Head of Consultancy, TOPdesk   We’re in the age of Employee Experience. It’s been a gradual transition, but employees now expect much more from their employers than they did in the past – not least when it comes to services. How can Service Management meet the demands of the modern employee?   Employee Experience

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