Events19: Creating A Customer Led Service Strategy 12 Feb
Events19: Continual Service Improvement Journeys 24th July
Events19: Future Proof Your Service Desk 19th June
Proactive Problem Management Jan 2019
eLearning Service Desk Analyst
Metrics and Reporting London April 2019
Service Desk Manager London April 2019
Service Desk Manager London Feb 2019
Service Desk Manager Leeds May 2019
Service Desk Manager Birmingham June 2019
Service Desk Manager Birmingham Jan 2019
Maximising Self-Service Adoption – Virtual – 14 June 2019