
Hi! My name is Em Eldred and I am a seasoned IT professional with 30 years of being in the industry. I spend my time helping customers, people and processes work brilliantly… My role is 10% charm, 70% winging it, 15% buzzwords and a smattering of luck.”
🙌 I believe that everyone has the capacity to be an exceptional leader
📑 I have a wide range of disciplines under my belt, from service desk, presales, consulting, architecture, transition to transition, and now executive leadership.
🧡 My focus is on communication, mentoring and coaching
Fun Facts
👩👦🏠🐶 Based in Wiltshire with my amazing son and Arthur and her two noisy, but adorable “could be better trained” miniature Dachshunds, Bacon and Bean.
🙋 I’m very open about myself and what makes me the person that I am.

My Favourite Quotes
“Tune into your truth. Live it. Breathe it. Beam it.” – Unkown
“Unless someone like you cares a whole awful lot, nothing is going to get better. It’s not.” Dr. Seuss
“Live authentically. Why would you continue to compromise something that’s beautiful to create something that is fake?” Steve Maraboli
My Topic
Keynote: The Secret To Authentic Leadership
October 30 | 114:45 – 15:15
In this keynote, I will help you to discover why exceptional leadership and being the advocate that everyone needs, starts with YOU.
Breathe new life into your approach to working with teams, customers, colleagues, and yourself.
It’s time to turn your experience management interest and ambitions into actions.
Key takeaways:
- Focus on your unique leadership superpower.
- Consider what impact this has on those around you.
- How to turn up the volume on your charisma levels, and how to harness your personal “why” to the benefit of your customers and your teams.
In this keynote, I will help you to discover why exceptional leadership and being the advocate that everyone needs, starts with YOU.
Mindful Moments with Karen Farrel
Modern Day Mindfulness and Breathworks Expert
Karen is going to share some amazing tips with us on how we can improve our leadership skills through modern-day mindfulness techniques in the workplace. Check out her video below!