Virtual Service Desk Assessment
SDA – Virtual Training – April 2020 -EST Time Zone
SDI ITIL4 Foundation Course May 2020
SDI ITIL4 Course November 7-8
Virtual SDI ITIL4 Course August 22-23
Managing the Customer Experience- Workshop – Oct 2019
Knowledge Management Workshop London
Pre- Certification Workshop
Service Desk Assessment
Service Desk Analyst Mexico February 2019 12 – 14 February 2019
Service Desk Manager London September 2019
Maximising Self-Service Adoption London October 2019